User Report: Error when users are trying to link sheets or workbooks. The users get the Microsoft Reporting error, excel crashes and restarts, but when checking the event viewer – Faulting application excel.exe, version 11.0.8316.0, stamp 4ace3b8f. Customer reports that by removing/uninstalling Microsoft Security Update for Office 2003 (KB 973475) EXCEL security patch corrects the issue. Continue reading “excel crashing with event id 1000” »
Jan 262010
Lets say your group policy is not passed down from e hierarchical structure like AD and you have to manage each servers settings either via some scripting process or via manualy adding the settings to the local group policy yourself. Either way, there is chance for security concerns. Here is some decent documentation to follow, and build off of in the event you are looking for something to start from. Any commentary is greatly appreciated! Commands used to lock down a terminal server or citrix/xenapp server for the standard, non administrative user. Continue reading “group policy” »
Slow PNAgent Response (icons)
PNAgent
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Jan 252010
User Report: PNAgent is running very slowly. Upon a successful logon, the PNAgent indicates “Refreshing Applications” prompt for an excessive amount of time. While the Refreshing Applications prompt is visible, application icons look less than desirable and not until the refresh is complete do you get to see the more refined or detailed icons.
Server Specifications:
- XenApp Version 5.0
- Windows Server 2008 (x64)
Since the report is somewhat vague, lets first think about configuring userenv debug logging for several users in an effort to determine what may be going on with this specific scenario. Note: since this server happens to be Windows Server 2008, we will need to modify a few steps in order to successfully generate logs. Continue reading “Slow PNAgent Response (icons)” »
