I’m not sure I’d even reserve this as an opportunity for a seasoned desktop professional. In all honesty – there is not many people out there that has both xenapp(citrix), hyper-v, and packaging experiance. Maybe I just contradicted myself. Perhaps this is indeed a great opportunity for somebody who started their career on the helpdesk and worked their way into an engineering/citrix role. The only thing i do not see is “scripting” as none of this could be accomplished without the ability to script. Mainly VB or Powershell or even VB.NET.
Description:
• Support Virtual Desktop environment: Citrix, Xendesktop, Xenapp, provisioning, Microsoft Hyper-V, Windows OS.
• MS Office product support: problem ticket resolution, installs, upgrades, macros, licensing.
• Workstation support: diagnose\resolve problems (OS, IE, Hardware, images, etc). Virtual Desktop on-call rotation every 3 weeks, cover night hours.
Skills (required):
• Associates/Bachelors degree in Computer Science or equivalent work experience in other applicable field.
• A minimum of five years experience in the IT profession with strong technical skills and aptitude.
• Demonstrated support skills in Xendesktop, Citrix Virtual Desktop support\maintenance, MS Office product support\maintenance, Windows operating systems support for Windows XP and Windows 7
• Ability to adapt quickly, manage change, multitask, and follow defined processes.