This is quite an interesting issue. And I only recently found out Wyse devices need to have write access to a terminal services key on Server 2008 R2. Here is a breakout of the issue and how to resolve in the event you bump into the same thing and need to quickly fix.

Step by step customer process:

  1. The very first screen after the device is switched on, is the “Network Authentication” screen. This has two input textboxes for User Name and Password.
  2. There would be a pop-up at the bottom right side of the screen saying “Network connection is up. Link speed is 100HX.”
  3. On entering the credentials we get a “Network Authentication Note” dialogue box displayed with a message: “Error: Unable to connect to network. Please check setting and try again. Again? “
  4. This appears with an auto-submit countdown of 60 seconds and a cancel button.
  5. This redirects to the initial Network Authentication screen.
  6. The second time entry of the credential shows the following text on the screen. “Looking up ip address from DHCP…”
  7. Then the text changes to “Connecting to WDM Server.” And to “Checking for software update”
  8. This redirects to WDM Login Window. Here we select our respective Group from its dropdown, User Name, Password, and Domain from its dropdown.
    1. When we give our credentials here, the text updates at the space below on the window, with its progress, in the below order.
      1. Loading profile…
      2. Connecting…
      3. Connecting to session…
      4. Preparing your desktop…
  9. Then we get the Windows Server 2008 R2 Enterprise Warning disclaimer with only an “OK” button.
  10. This displays the “CITRIX” screen.
  11. And then the Remote Desktop Connection Wizard which connects to our VDI.

How to correct issue on server:

  1. Logon to XenApp server hosting the users sessions via the thin/zero client
  2. open the registry and navigate to HKLM/Software/Citrix/MSLicensing
  3. Allow auticated users the rights to update the mslicensing key.
 

So I got an email indicating several users are unable to launch a published application from our production XenApp 6.5 farm.  Great was my immediate thought!  But after navigating to the icon and thinking to myself, doesn’t this environment have 6 servers this specific application? Then upon clicking on the “servers” tab I immediately became suspicious of what I saw. “WORKER GROUPS!!!”

I must have been grumbling or something as I cast a stare over at a fellow colleague. “I swore off worker groups a long time ago” he said. Yep was my response. So this utterly disgusting mix of servers in different domains and XenApp 6.5 worker groups smacked yet again. essentially Anybody attempting to access icons published to a worker group that were not sourced from the same domain the servers resided in had connectivity issues. Upon attempting to launch the icon, they were immediately presented with an error indicating > “an error occurred while making the requested connection”.

How did we resolve this specific issues?

  1. remove the server group (worker group) from the published icon.
  2. individually add each server from the worker group to the icon
  3. test, and respond to the user group reporting the issue upon success!
  4. go grab a cup of coffee, or beer depending on the time, or if allowed (even if its still only 9AM).

 

 

 

When you think about migrating a user or a group of users from Windows XP to Windows 7, or perhaps replacing an existing build with a new build, the task at hand can be complicating for an administrator and completely annoying for  end users.  One question we should all be asking, is there software we can use to seamlessly migrate user specific and customized settings automatically without risking the loss of data and consuming way too much time? And then have the settings seamlessly pushed to the new OS/build or virtual machine from one central location…

Prior to an OS, user migration, or virtualization initiative there are several very important factors one would want to take into consideration before investing capital in software, people, time and/or processes. In this day and age, it’s not uncommon to have to deal with stretched IT resources and finances and elevated pressures from management.  We need to be smart and use all available tools and resources to the best of our advantage as we push towards a more standard and repeatable approach to OS, user migrations, and virtualization.  Especially with the onslaught of virtual entities and virtual machines, processes and infrastructure.  One proven way to reduce TCO (total cost of ownership) with migration initiatives is by leveraging industry proven automation software which seamlessly provides the needed functionality all while decreasing time, and efforts spent on each user migration.

Now with the above in mind, what do we want to automate as we prepare for our OS migrations and user virtualization initiatives? Here are some settings one would want to migrate, with the overall goal of making the job easier for technicians and completely minimizing end user frustration.  With user virtualization and OS migration software from SlyAdmin, these settings are already preconfigured and ready to use out of the box. A fine combination between customization and automation is what we all want to achieve in any initiative.

Out of the box, here is what you can do with SlyAdmin user virtualization and Operating system migration software.

  • Capture custom settings:
    • Capture and migrate registry, and files
    • Seamlessly migrate application specific and custom application settings (market data, spreadsheets, macros, etc.).
    • Migrate Lotus Notes and Database specific settings…
    • Migrate custom applications, and homegrown applications.
  • Capture, store and migrate user relevant Microsoft Office settings (97,2000, 2007, 2010).
    • User specific customizations, color schemes, and  preferences.
    • Localized outlook customizations (pst files, contacts, etc.).
  • Capture and migrate user relevant OS properties
    • Theme settings, desktop colors and customizations.
    • Window appearance and user defined schemes.
  • Internet Explorer customizations
    • Capture favorites and taskbar settings
    • IE certificates
  • Seamless Mobile Device Migrations and synchronization
    • Capture and migrate Active sync settings.
    • capture and migrate Blackberry (RIM) configurations.
    • iPhone/iPad and iTunes customizations and settings.

 

© 2012 random technology [RT] technology documentation

Optimized by SEO Ultimate