User Report: PNAgent is running very slowly. Upon a successful logon, the PNAgent indicates “Refreshing Applications” prompt for an excessive amount of time. While the Refreshing Applications prompt is visible, application icons look less than desirable and not until the refresh is complete do you get to see the more refined or detailed icons.
Server Specifications:
- XenApp Version 5.0
- Windows Server 2008 (x64)
Since the report is somewhat vague, lets first think about configuring userenv debug logging for several users in an effort to determine what may be going on with this specific scenario. Note: since this server happens to be Windows Server 2008, we will need to modify a few steps in order to successfully generate logs. Continue reading “Slow PNAgent Response (icons)” »
