- Like most people out there, you are probably thinking: “Seriously? These people want me to install yet another HP product on my XenApp servers?” Kind of annoying eh? Chances are your development buddies are looking to do a little automation with the citrix client. Don’t worry, we have you covered – the install is short and SetupCitrixAgent64 will give your friends a while new realm of automation to play with.
- Locate your the correct agent you want to install, there is two different versions (x64, x86).
- Right click on SetupCitrixAgent64.msi and select “Run as administrator”
- At the Open File – Security Warning – select “run”.
- Be sure to locate a good location to extract the data to . For this document, we have chosen C:\Temp\HP Software Agent 11.00 for Citrix Server 64
- Note: to successfully accomplish this install, there are a few requirements that will need satisfied prior to the actuall agent install.
- Windows Installer 3.1
- Microsoft WSE 2.0 Sp3 Runtime
- Microsoft WSE 3.0 Runtime
- Microsoft Visual C++ Run-time Components

- If you get an error indicating “Not enough storage is available to process this command”, its a result of WindowsInstaller-KB893803-v2-x86 attempting to install.
- followed by “installation did not complete” do the following.

HP Software Agent 11.0 for Citrix
Lets say your group policy is not passed down from e hierarchical structure like AD and you have to manage each servers settings either via some scripting process or via manualy adding the settings to the local group policy yourself. Either way, there is chance for security concerns. Here is some decent documentation to follow, and build off of in the event you are looking for something to start from. Any commentary is greatly appreciated! Commands used to lock down a terminal server or citrix/xenapp server for the standard, non administrative user. Continue reading “group policy” »
Slow PNAgent Response (icons)
User Report: PNAgent is running very slowly. Upon a successful logon, the PNAgent indicates “Refreshing Applications” prompt for an excessive amount of time. While the Refreshing Applications prompt is visible, application icons look less than desirable and not until the refresh is complete do you get to see the more refined or detailed icons.
Server Specifications:
- XenApp Version 5.0
- Windows Server 2008 (x64)
Since the report is somewhat vague, lets first think about configuring userenv debug logging for several users in an effort to determine what may be going on with this specific scenario. Note: since this server happens to be Windows Server 2008, we will need to modify a few steps in order to successfully generate logs. Continue reading “Slow PNAgent Response (icons)” »
