CIB Engineering

So you have decided or suspect Symantec Critical System Protection is creating issues for your Xenapp6 install on a Windows 2008 x64 server and want to completely remove the application via command-line before it causes any more damage or slows down your system even more.

If you want to manually remove from appwiz.cpl and are prompted for a password - the default is 'symantec'.

If you want to bypass and remove from command, you need to delete the following two registry keys.

• rem ::clean keys to for win64 removal
• reg delete hklm\SOFTWARE\Wow6432Node\INTEL\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security /v lockunloadservices /f
• reg delete hklm\SOFTWARE\Wow6432Node\INTEL\LANDesk\VirusProtect6\CurrentVersion\AdministratorOnly\Security /v UseVPUninstallPassword /f
•  
• After removing the above two registry keys here is the command to remove CSP:
• rem ::Symantec Critical System Protection Agent
• rem ::will reboot the host
• MsiExec.exe /X{3D24482F-98BD-48DD-AA62-8B24BFDE7329} /qn